We'll Pay Your Shipping

Shipping Policy

At vishmall Our Goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

We Ship WORLDWIDE !

  • Please allow 2-4 weeks for delivery to the United States, Canada, United Kingdom, Australia, New Zealand and all European Union Countries.
  • Please allow 2-6 weeks for delivery to the rest of the world.

US/EU Estimate Between 7-15 Business Day

(Tracking Number Available For All Orders)

The time frame of order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer process the orders, which takes an additional 2-4 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15-30 business days. US orders are shipped by e-packet, which is a US Postal service product.After processing and leaving the warehouse, items usually take between 7 and 14 days at their destination but can take longer from time to time.


Domestic shipping within the US is available for a collection of products and shipping times are faster than the above. Domestic shipping is also made available for certain countries.

Unforeseen situations that are beyond our control can cause a delay in our deliveries. Such as high traffic, road blocks, events, holidays, peak seasons, weather conditions,etc....

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 3 - 5 business days of processing and production time for your order to ship out. 

HOW LONG IS THE SHIPPING TIME?
U.S orders will be shipped via USPS & FedEx and International Orders will be shipped depending on the fulfillment center the product is from.

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.

When you receive your tracking number, if you need help tracking your order you can go 


WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible! 

MY ITEM ARRIVED DAMAGED 
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

If this happens to you, please contact us with:
    - Your order number.
    - A picture of the damaged product.
Once received, we'll be happy to send out another free of charge.
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I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)

60-Days Buyer Protection

Full refund if you didn't receive your order

Full refund if the items is not as described

Easy Return You can return the item for any reason in new and unused condition for up to 60 days after purchase.

Our Guarantee

We offer a risk-free 60Day Money-Back Guarantee on all of our products. If you didn't satisfy with your product or it is significantly different to the description, we guarantee to refund your payment. Simply contact our 

customer experience team and receive your money-back. Email Us:

support@vishmall.com

contact@vishmall.com

Insured Tracked Shipping!

*Handling time 1-3 business days.

Estimated delivery between 7-10 business days.

24/7 Customer Support

You are our priority, we will strive to make you happy and respond to all customer service messages 7 days a week

We're happy to help you!

Contact Us